Privacy Policy

Effective Date: 11/28/2024

Last Updated: 11/28/2024

This Privacy Policy describes how Talentr Solutions LLC ("Company," "we," "our," or "us") collects, uses, discloses, and protects information that identifies, relates to, describes, or is capable of being associated with an individual or entity ("Personal Data"). This policy applies to all users of our AI Health Plan (the "Service"). By accessing or using the Service, you agree to this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to all data collected, processed, or stored through your use of the Service. It does not apply to data practices of third-party services or websites linked to or integrated with our Service.

2. Data We Collect

We may collect the following types of data:

Personal Data: Information that identifies or relates to you, such as your name, email address, or payment details.
Usage Data: Information about how you interact with the Service, including IP address, browser type, and usage logs.
Customer Data: Information you or your users provide, upload, or process through the Service. This includes all content, files, or data created or stored within the Service.

We will only collect and process data necessary to provide the Service or as otherwise permitted by applicable law.

3. Use of Data

We use your data for the following purposes:

To provide, maintain, and improve the Service.
To authenticate users and secure your account.
To communicate with you about updates, changes, or Service-related information.
To comply with legal obligations or respond to lawful requests.

4. Ownership and Control of Customer Data

Ownership: All Customer Data remains your property. We do not claim ownership of any Customer Data processed or stored through the Service.
Access and Control: You retain full access and control over your Customer Data. We will not access or use Customer Data except to provide the Service or as required by law.

5. Data Sharing

We do not share Customer Data with third parties, except in the following circumstances:

With Your Consent: If you explicitly authorize us in writing to share specific data.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
Service Providers: Trusted third-party providers who assist us in delivering the Service, subject to strict confidentiality obligations.

6. Prohibition on Data Sales

We will not sell your Personal Data, Usage Data, or Customer Data to any third party under any circumstances.

7. Chatbot and AI Model Usage

If you use chatbot or AI features of the Service:

Customer-Specific Training: Any chatbot or AI model is trained exclusively for your use case, using only your Customer Data.
No Cross-Training: Customer Data will not be used to train or improve chatbots, AI systems, or machine learning models for other customers or for any other purpose.
Model Isolation: Your AI models are securely isolated to prevent unauthorized access or data leakage.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. These include but are not limited to:

Encryption of data in transit and at rest.
Role-based access controls and authentication mechanisms.
Regular monitoring and testing of our security systems.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

Access and Portability: Request access to or a copy of your data in a portable format.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your data, subject to legal or contractual obligations.
Restriction: Limit the processing of your data in certain circumstances.

You can exercise these rights by contacting us at info@talentr.co

10. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Upon termination of your use of the Service or at your request, your data will be securely deleted in accordance with our retention policies.

11. International Data Transfers

If you access the Service from outside United States, your data may be transferred to, stored, and processed in United States or other jurisdictions where we or our service providers operate. By using the Service, you consent to such transfers.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will notify you of material changes by posting an updated version on our website and providing advance notice where required by law.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Talentr Solutions LLC
info@talentr.co

By using our Service, you agree to this Privacy Policy. Thank you for trusting Talentr.